How to send diagnostics info

Modified on Fri, 19 May 2023 at 06:17 PM

At times we may ask you to send us some diagnostic data from your Mobile app to assist us in troubleshooting.
To do so, just follow the instructions below.

Syncro:

  1. Select the Settings Tab
  2. Scroll down to Privacy
  3. Tap the Send button for the diagnostics report


EZEJUMP:

  1. Tap the user profile button on the top right.
  2. Tap on the about button.
  3. Tap send diagnostic button to send the diagnostics report.

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