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            Sorry! nothing found for

            Changing wifi channel doesnt help

            Modified on Wed, 10 Sep at 10:05 AM

            Most likely, you are struggling to change wifi channel, because of when you power gates up.


            Turning gates on and off again will not assign the correct wifi channel.

            You need to do the following.

            1. Select your test

            2. When on connection page select a new channel.

            3. Now you can turn gates on. (At this point the gats hould be within 4m of the ipad as we need to establish a bluetooth connection for setup)They will connect to Syncro App via Blueooth.

              All gates will get a color assigned in the app.

            4. Syncro will tell the gates what wifi channel to use

            5. After a minute or so, all gates should go Black (with their assigned colour visible). This indicated wifi connection has been achieved

            6. Once all gatea re black you can "continue" (look in top right hand corner of screen.

            7. Now place and align your gates on the track.

            8. Setup is now completed.







            On Wed, 10 Sep at 1:57 AM , Tyler Miller <millert@npsc.ca> wrote: Hi Mark, I have tried changing the channel and turning the gates off and still nothing. The serial number is SWIFT_15840709-F. 
            From: swiftperformance <support@swiftperformance.freshdesk.com>
            Sent: Monday, September 8, 2025 7:29 PM
            To: Miller, Tyler <millert@npsc.ca>
            Subject: Re: Gate connection. [EXTERNAL EMAIL] Do NOT reply, click links or open attachments unless you recognize the sender (AND their email address) and know the content is safe.Hi Tyler,Tahks for letting us know about your cnnection issues.Lets try and resolves this.Firtsly, please send me serial numbers of your gates.Secondly, when changing channels in SYNCRO app, are you ensureing the gates are all OFF before you change channel and try and reconnect?Have you seen these two articlesChange your Wifi ChannelWifi Dropping out?CHeersMark
            On Tue, 9 Sep at 9:26 AM , Tyler Miller <millert@npsc.ca> wrote: Good afternoon, I am trying to set up my timing gates and they do not want to connect. I’ve adjusted my wifi channels and did the upgrades but still nothing. Please let me know if you can help. Thanks, Tyler Miller
            736:2772386 

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